Employment Opportunities

Job brief:

 

We are looking for a Property Manager to oversee the daily operations of Sea Glass Cottage and the Ohana Beach Club. It is important for our manager to be involved in all aspects of our hybrid hotel/home rental  property.  You will be responsible for dealing with our guests, complaints and you will be the key person of reference for guests as well as external vendors including cleaning staff.

 

The manager must be flexible, personable, warm and enjoy working with people.  The ideal candidate will live locally, enjoy being busy, flexible, personable & warm, be a great communicator and patient with superior organizational and time management skills. Similar experience is helpful!

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The Property Manager will be responsible for the following:

 

Marketing:

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• Maintaining our websites www.capemayohanabeachclub.com & www.capemayseaglasscottage.com

• Prepare a sales and marketing plan and timeline

• Coordinate with local and regional magazines about the project to try to get a featured article, increase awareness

• Maintain Facebook and Instagram pages with new information about the project

• Research local competitors pricing to monitor rental rates

• Create awareness with key partners (local wedding planners, wineries, breweries, event planners, local corporations who may want to rent the place for an offsite)

• Communicate with architect for updated photos, plans, ideas

• Help plan Ohana opening and ongoing events

• Research and get pricing for Ohana branded products (tees, hats, etc.)

• Create brochures

• Respond to inquiries

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Operations:

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• Review and accept booking requests using Hostaway Property Management Software

• Point of contact for owners, lawn service, maintenance, cleaning crew, etc.

• Answer questions from guests or potential guests, as well as the local community

• Maintain Hostaway short term rental software

• Maintain calendar system that interfaces with Airbnb & VRBO

• Coordinate with cleaning and maintenance staff.

• Communicate with guests answering any questions.

• Pay bills, collect payments, and return security deposits and update accounting software with these expenses, etc.

• Maintain Operto software, managing locks, thermostats and noise monitoring

• Maintain Monscierge, managing guest communication, TV, etc.

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Onsite:

 

• Being at the house on Saturdays from 10 am to 6 pm during the busiest seasons.

• Ensure cars are moved by 10:00 am.

• Walk around the property, inspect common areas and make sure it is litter free, outdoor showers are cleared out & balconies are tidy

• Bring supplies to each unit (checklist) 

• Inspect each unit after cleaning (checklist)

• Communicate any damage / missing items to ownership 

• Maintain supplies and inventory at the house in the storage room (paper towels/ toilet paper / trash bags / extra appliances, etc.)

• Answering any questions

• Handling branded merchandise sales

• Take recycling to the curb

• Be on call for issues 

• Monthly walk through for maintenance / preventative issues (checklist)

• Clean out beach cubbies for trash,etc.

• Check out bikes for issues / ensure they are all there

• Walk through 915 Kearney as well 

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